Alicia™ Suéter Con Encaje

We’re always here to help.
Whether you have a question about sizing, shipping, or styling, our team replies as quickly as possible.

Opening hours:

• Monday–Friday: 09:00–18:00
• Saturday: 09:00–16:00

You can email us anytime at: info@maiasevilla.es
We aim to reply within 24 hours.

Once your order is placed, it usually takes 1–3 business days for our team to prepare and process it.

Most orders placed during weekdays are processed within 1 business day.

Delivery time varies depending on your location, but most customers receive their package within 6–10 business days.

Please note: deliveries to Spanish islands (Canary Islands, Balearic Islands), Ceuta, and Melilla may take longer due to additional logistics and customs procedures. For these locations, delivery can take up to 20 business days.

In some cases, delivery may take slightly longer during peak seasons or due to local courier delays.

As soon as your order has been dispatched, you will receive a tracking number so you can follow your parcel every step of the way.

If you have any questions about your shipment, feel free to contact us, we're always happy to help.

We offer free shipping on all orders within Spain. International orders are shipped free of charge as well.

Yes. Returns are accepted within 14 days.

Items must be unworn, unwashed, and in original condition.

Please visit our Returns page for full details.

If your order has not yet been processed, we can modify or cancel it.
Once an order has been shipped, changes are no longer possible.

Contact us immediately if you need help.

Each product page includes a detailed Size Chart.

Still unsure?
Our team is happy to guide you, reach out anytime at info@maiasevilla.es for personalised advice.